FAQS
CAN I PARK NEAR TO THE DOG FIELD?
Yes you certainly can. The dog fields and car parks are adjacent to one another, with a catch pen between the two. The parking area is for your exclusive use during your time slot.
WILL I ENCOUNTER ANY OTHER DOGS DURING MY SESSION?
Dogs should remain in vehicles until the vehicle is safely parked inside the secure parking area. Other dog paddock users must wait outside of the parking area until your sessions ends and theirs begins. As such there should be no unplanned meeting of dogs.
IS WATER AVAILABLE IN THE DOG PADDOCK?
Yes there is. We have a dog bowl and washing points in both of our paddocks for your use.
ARE THE PADDOCKS ACCESSIBLE TO WHEELCHAIRS?
Yes definitely. Woodview Paddock and Old Quarry Field are largely flat grass fields, with good access gates. We do have a gravel surface in the car park area and it should be noted that whilst the paddocks are essentially flat, they are based on natural terrain and there is the odd lump and bump. If you have any concerns, please don't hesitate to contact us in advance and we will be pleased to meet you at the paddock entrance and show you in/assist in any way needed.
IS THE FIELD SECURE - CAN MY DOG JUMP OUT?
ARE THE PADDOCKS EASY TO ACCESS?
Yes. They are secure to ensure your privacy and safety, but the paddocks are accessed via good access roads and tracks. The paddocks are on a flat, well-maintained surface with easy to operate gates.
IS THERE A MAXIMUM NUMBER OF DOGS I CAN BRING?
We generally say 10 dogs as a maximum. However, if you would like to bring more, or are looking to arrange some group/training gatherings, please do contact us. We now have some regular breed-groups meeting with up to 20 dogs for a great social get together.
WHAT IF I FORGET MY DOG POO BAGS?
Don't worry at all. We have a bag dispenser of biodegradable bags situated inside the dog pen, along with a disposal bin for your use. We just ask that you pick up all dog mess left by your dogs in the session.
If you come across any dog mess that wasn't created by your dog/s, please do let us know and we will deal with accordingly.
WHAT HAPPENS IF I AM RUNNING LATE FOR MY BOOKING?
We totally understand that the day's plans don't always run as they should. If you are running late, please drop us a line in the office on 01780 782459, enquiries@grange-farm.co.uk or Facebook message us and we will advise you if there is a booking following your original slot. If there isn't we are very happy for you to roll over your slot so that you have your full time. If there is a booking in the slot following you then unfortunately you would have to make the most of the time remaining.
CAN I REARRANGE MY BOOKING?
We are very happy to rearrange your session where reasonable notice is provided - your payment will transfer to your new session in this case. Please edit your booking via the link in your confirmation email or contact our office on 01780 782459 or enquiries@grange-farm.co.uk to change your session.
CAN I BRING CHILDREN?
Yes of course, all family members are welcome. We ask that they are supervised at all times and are not allowed to climb on any gates or fences.Please place all rubbish ans waste in the bins provided at the end of your session.
HOW DO I PAY?
Please follow the online booking process which will take you through to the secure payment gateway at the end of the process. You are able to pay by debit and credit card or via PayPal.
CAN I BOOK OFFLINE?
Yes of course. If you'd prefer to book directly with us in the office, please just give us a call on 01780 782459 or email to enquiries@grange-farm.co.uk
WHAT DO I DO IF MY DOG IS ILL?
We would ask that you do not attend Grange Farm Dog Fields if your dog/s has/have been showing any signs of ill health, including kennel cough, diarrhea, vomiting. Please contact our office on 01780 782459 to arrange your session.